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Response Time During Peak Season

During busy periods, our customer service response time may extend to 2–3 business days. We appreciate your patience as we work to address inquiries efficiently while managing high volume.

Returns & Exchanges Policy (14‑Day Window)

  • All return or exchange requests must be submitted within 14 days of the request date.

  • Requests are evaluated based on the exact date they’re made.

  • To submit a request, simply log in to your account or use the order status link provided in your confirmation email.